Don't hesitate to consult our FAQs or to contact our sales departments. By clicking on Agree, you consent to the use of these cookies. If your ticket is non refundable and your flight was cancelled before 15 May, you can request a travel voucher. If your flight arrives more than 3 hours after the scheduled time, or is canceled fewer than 2 weeks before your departure date, you may be entitled to compensation, according to the European regulation 261/2004. For more information, please read the Air France Connections at Paris-Charles de Gaulle and at Paris-OrlyIntercontinental / Caribbean / Indian Ocean flightsFlights in France and departing from French regionsIntercontinental / Caribbean / Indian Ocean flightsFlights in France and departing from French regionsBlueBiz, the program for small and medium-sized businessesI'm looking for information about an upcoming flightI want to find a ticket office where I can change or cancel a ticketI lost or found an item in an aircraft, lounge or public areaI want to claim missing Miles with a non-airline partnerI want to change or cancel a flight paid for using MilesI want to request written proof of a delayed or canceled flightI want to claim a refund for unexpected expenses (taxi, etc. However in a lot of cases, passengers whose flights are canceled at the last minute have valid claims to Air France canceled flight compensation. Delayed or canceled flight
Air France collects cookies to enable the proper functioning and security of our websites, and help us offer you the best possible user experience. One of the following criteria must also apply to you: Saturday – Sunday: 08:00 AM to 04:00 PM For more information, please read the Air France Connections at Paris-Charles de Gaulle and at Paris-OrlyIntercontinental / Caribbean / Indian Ocean flightsFlights in France and departing from French regionsIntercontinental / Caribbean / Indian Ocean flightsFlights in France and departing from French regionsBlueBiz, the program for small and medium-sized businessesI'm looking for information about an upcoming flightI want to find a ticket office where I can change or cancel a ticketI lost or found an item in an aircraft, lounge or public areaI want to claim missing Miles with a non-airline partnerI want to change or cancel a flight paid for using MilesI want to request written proof of a delayed or canceled flightI want to claim a refund for unexpected expenses (taxi, etc. Log into your account to access your dedicated phone number. Opening hours Farsi, Our customer service department is currently receiving a large number of telephone calls. You can change your cookie settings at any time. Delayed or canceled flight - …
Log into your account to access your dedicated phone number. Air France makes every effort to answer your questions and accomodate your requests. I want to claim compensation Show the content of the page Open menu menu.
Open a new window Air France makes every effort to answer your questions and accomodate your requests. Our customer service department is currently receiving a large number of telephone calls. From Monday to Friday: 08:00 AM to 03:00 PM Arabic, You can change your cookie settings at any time. )I want to contact Air France for a different reason If you did not buy your ticket directly from Air France, please contact the point of sale (e.g. Concerned customers will be … Open a new window “Therefore, Air France and KLM have decided to adjust their refund policy for flight cancellations taking place on May 15 and after. Air France collects cookies to enable the proper functioning and security of our websites, and help us offer you the best possible user experience. Thank you for your patience and understanding.Are you a Flying Blue Platinum or Ultimate member?
If your flight was not cancelled but you no longer want to travel, you can request a travel voucher. If your flight was cancelled after 15 May, you have the choice between a travel voucher or a refund. Customers with a booking to or from China for departures on or before February 29, 2020, may change their flight until May 31, 2020… We strongly recommend that you send us your requests through the online forms. If you bought your ticket from Air France, either online or at an Air France ticket office, you can cancel your booking within 24 hours at no extra charge. If your flight arrives more than 3 hours after the scheduled time, or is canceled fewer than 2 weeks before your departure date, you may be entitled to compensation, according to the European regulation 261/2004.One of the following criteria must also apply to you:If your departure or arrival city is in the United States, you can also submit a claim to the US Department of Transportation: English
travel agency) to request your refund.Please note: if you cancel a booking, your refund request will apply to all tickets within that booking. Air France keeps you constantly informed of any service interruptions due to meteorological conditions, technical issues or political tensions . Booking cancelations or changes By clicking on Agree, you consent to the use of these cookies.
Air France SkyTeam Open a new window. We strongly recommend that you send us your requests through the online forms. For cancelations made within 24 hours but after midnight, your bank account will be credited the full amount minus non-refundable service charges.If your ticket is refundable you have the choice between a travel voucher or a refund. Language(s) spoken :