Utilising specialist expertise from the Member States, SAFs are dedicated centres of excellence for processing satellite data and form an integral part of the distributed EUMETSAT Application Ground Segment. Material on this page is © EUMETSAT 2020 AAPP update 8.6 has been released. Support to the dissemination of data and products through EUMETCast. Help Desk Software HESK. Getting Help. A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase. By continuing to use the site, you agree to the use of cookies.

The European Organisation for the Exploitation of Meteorological Satellites (EUMETSAT) is dedicated to monitoring weather and … We will make a further announcement when the change is complete and the helpdesk and account registrations have resumed operation. The cookie settings on this website are set to "allow cookies" to give you the best possible browsing experience .

User Service Helpdesk.
Currently PC-RTTOV coefficients are available for a subset of hyperspectral IR sounders. Material on this page is © EUMETSAT 2020 AAPP update 8.6 has been released. We hope to have these functions restored by 14:00 UTC.On Tuesday the 7th of July the NWP SAF will be moving domain to https://nwp-saf.eumetsat.int/. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this. The NWP SAF is one of several EUMETSAT SAFs (Satellite Application Facilities). EUMETView, a new way to visualise EUMETSAT satellite data. See the AWDP pages for more information.Account registration and Help Desk have been enabled.Please see https://nwp-saf.eumetsat.int/site/the-nwp-saf-is-moving-domain/. EUMETSAT provides comprehensive support to developing countries, particularly in Africa. Where possible, it is recommended to upgrade any older versions of your software packages to the most recent version before contacting the helpdesk as it is possible that a particular issue may have already been fixed in the most recent version.In some cases, the final release of the previous version of a software package (this specifically applies to RTTOV, currently v11.3) is also supported although it is not usually feasible to ‘backport’ functionality from more recent versions. Welcome to the NWC SAF. This contains a number of routine updates and bug fixes. Ticket Status The NWP SAF is one of several EUMETSAT SAFs (Satellite Application Facilities). This minor release of the ASCAT and ERS scatterometer wind data processor includes backscatter calibration tables for Metop-C ASCAT. For details, please see the Release Note that is available at https://nwp-saf.eumetsat.int/site/software/aapp/documentation/release-history/AWDP v3.3 has been released. Thank you for your cooperation during […] about “Removing the influence of Arctic snow from satellite microwave observations of the atmosphere” Serco. This contains a number of routine updates and bug fixes. The cookie settings on this website are set to "allow cookies" to give you the best possible browsing experience . Submit ticket Whilst we are working on this no new user accounts may be created and the Help Desk will be inaccessible. Contact the Help Desk: ... EUMETSAT Ocean Color - Near Real Time - OLCI Sentinel-3A and 3B Global Coverage Updated: March 24, 2020 . RTTOV, more coming soon) have FAQs. Main reception. Utilising specialist expertise from the Member States, SAFs are dedicated centres of excellence for processing satellite data and form an integral part of the distributed EUMETSAT Application Ground Segment.

Need Help? If you have any new enquiries that require more immediate attention please email admin@nwpsaf.eu. If you are unable to use the Contact Us Form you can also contact EUMETSAT using the contact information below. your ticket status Material on this page is © EUMETSAT 2020 Submit Ticket Establishment and operation of a first-line support Help-Desk for the GMES and Africa Support Programme-related institutions for their enquiries relating to EUMETSAT data and EUMETCast.
InSight - Issue 1 - June 2014.

During this period, new account registrations and the helpdesk will be disabled. Helpdesk Service You have to login to access the ROM SAF Helpdesk Service.

User Support •Discuss opportunities, needs, concerns relating to data access with your RAIDEG Representative •Make use of the EUMETSAT User Notification Service to keep you informed of changes to our services •Our website provides service information, product guides … Support to the dissemination of data and products through EUMETCast. This includes timely responses to helpdesk enquiries from users. Please check that your query has not already been answered on the relevant FAQ page. The purpose of this change is to provide a consistent identity across all of the EUMETSAT SAFs. Thank you for your cooperation during […] about “Removing the influence of Arctic snow from satellite microwave observations of the atmosphere” After the domain switch is complete, https://nwpsaf.eu/ will redirect to https://nwp-saf.eumetsat.int/. Tel: +49 6151 807 7 Fax: +49 6151 807 5550. The GRIB API module which is not maintained anymore by ECMWF is replaced by ecCodes. See the AWDP pages for more information.Account registration and Help Desk have been enabled.Please see https://nwp-saf.eumetsat.int/site/the-nwp-saf-is-moving-domain/. Whilst we are working on this no new user accounts may be created and the Help Desk will be inaccessible. Establishment and operation of a first-line support Help-Desk for the GMES and Africa Support Programme-related institutions for their enquiries relating to EUMETSAT data and EUMETCast. Welcome to the NWC SAF. This change will take place between the hours of 09:00 BST – 15:00 BST (08:00 UTC – 14:00 UTC). This minor release of the ASCAT and ERS scatterometer wind data processor includes backscatter calibration tables for Metop-C ASCAT. The cookie settings on this website are set to "allow cookies" to give you the best possible browsing experience . Martin Harrison Advisors. Exiting tickets still exist and, I believe, may still be updated by replying to emails. We hope to have these functions restored by 14:00 UTC.On Tuesday the 7th of July the NWP SAF will be moving domain to https://nwp-saf.eumetsat.int/.


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